You will then be able to make an informed decision about which treatment is right for you. Where possible, you will be given a range of treatment options to choose from and you will always be provided with a written quotation for your treatment before proceeding. Once you have decided on the best option for you, we will book you a second appointment to start treatment.
New Patients
Your First Visit
Our team of highly experienced dentists and hygienists look forward to welcoming you.
Your First Visit Overview
Our Dentists, Specialists and experienced support staff will listen to your dental concerns and discuss the options for treatment with you.
Your first dentist appointment will last for 30 minutes and will be a chance for us to get to know each other, share your dental concerns and aspirations and for records to be established. This enables us to offer you treatment options to meet your individual dental requirements.
Our aim is to provide a preventive long-term approach in order to keep your teeth and gums in excellent condition, and reduce treatment to a minimum. To ensure that your individual needs and questions are addressed, your treatment options will be fully explained at every stage.
6 / 12 months
Dental check up
Choosing Your Treatment Option
After carrying out an assessment of your dental condition, we will explain our findings and treatment recommendations to you.
What happens at my first dentist appointment?
Unless you need urgent treatment, your first appointment will be for us to get to know each other and for records to be established. The appointment will last for 30 minutes and will enable you to share your dental concerns and aspirations with us so that we can offer you treatment options to meet your individual dental requirements.
After my initial dental assessment, what happens next?
After carrying out an assessment of your dental condition, we will explain our findings and treatment recommendations to you. You will then be able to make an informed decision about which treatment is right for you. Where possible, you will be given a range of treatment options to choose from and you will always be provided with a written quotation for your treatment before proceeding. Once you have decided on the best option for you, we will book you a second appointment to start treatment.
What is the importance of regular routine check ups?
Whether you visit your regular dentist or a dentist at Devonshire House for your routine dental care, regular routine check ups are important. We recommend our patients to have a routine dental check up every 6 or 12 months in order to maintain good oral health, spot any problems early and in many cases, prevent problems before they start.
What happens at a Hygiene appointment?
Visiting a hygienist is an important part of your dental care. Alongside a dentist they help to prevent dental problems which can include preventing dental decay and gum disease through advice and treatment.
Your hygienist will advise you on how to improve the health of your mouth and provide you with a tailored plan to implement at home so that you can achieve the best treatment outcome from your appointment.
How to prepare for my hygienist appointment?
It’s important we keep up-to-date information about you, your medical history and general health. To save time when you come into the practice, you can complete your forms online before you attend your appointment in the comfort of your own home. This also enables us to devote your appointment time to your treatment.
Medical and lifestyle information helps assess the suitability of some treatments we may offer. It also helps form a diagnosis, treatment plans and any necessary actions in the event of you having a medical emergency.
What to bring to a hygiene appointment?
These medications should always be brought to all dental appointments in case you need them:
- Inhalers
- Epipens
- Heart medications
If you have a removable appliance or a retainer please also bring this to all dental appointments.
What to expect at my first appointment?
Your first appointment will be for 45 minutes or one hour (adult appointment). The appointment length will be advised by your Hygienist or Dentist according to your specific needs. A child’s first appointment is for 30 minutes. If you have not already completed a medical health form prior to arrival, your hygienist will discuss your medical and dental history with you at the start of your appointment in order to provide you with the best possible care.
You may need further appointments depending on how much work is required. This can only be gauged once the hygienist has seen inside your mouth.
What treatments will be given during my hygiene appointment?
At your appointment your hygienist will:
- Perform an oral cancer screening check
- Give you local or topical treatment for pain, discomfort or sensitivity prevention prior to your treatment if necessary.
- Carry out a clinical examination of your gums and the tissues that support your teeth, (not a full dental examination as performed by a dentist)
- Clean your teeth and remove stains with Airflow (a device that sprays warm water, air and powder to brighten your teeth) if suitable
- Conduct above and below the gum surface cleaning with a combination of hand instruments and/or power driven scalers.
- Provide treatments for the care of implants and implant bridges and dentures and treatment of their surrounding tissues
- Apply topical treatment for pain relief, tooth, sensitivity, and tooth surface wear at the end of treatment if necessary.
Your hygienist will discuss with you the suitability of all of the above treatments with regards to your own sensitivities and preferences to provide you with the best outcome in order to help resolve your gum condition.
If you have been referred to the hygienist by your dentist and a hygiene prescription has been provided, your hygienist will focus on the the treatment requested in your prescription.
What else will a hygienist do at my appointment?
Your hygienist will also advise you on how to care for your teeth by:
- Devising a tailored care plan for you to follow at home and suggest and demonstrate cleaning techniques and products for you to use. An oral hygiene regime is a dynamic process and what may have worked for you in the past may not be working for you now. Therefore, your hygienist may suggested an updated regime to provide the best outcome.
- Recommending the frequency of hygiene appointments required according to your needs in order to maintain good oral health. With improved oral health and regimes the goal is to have less frequent hygiene appointments.
- Providing you with preventive oral care and liaising with your dentist, so that the whole team involved in your dental well being is kept up-to-date.
- Providing advice on diet, smoking cessation and alcohol reduction and any other information relevant to reducing the risk factors of periodontal and systemic diseases such as diabetes and heart disease.
Your hygienist may suggest a referral to one of our specialist dentists to ensure you receive the best available care and treatment option. Referrals may include visiting the dentist for overdue check-ups, a referral to our gum specialist (periodontist) Puneet Patel or a referral to a hospital for diagnosis.
What isn’t included in my hygiene appointment?
Please bear in mind that these treatments are not included in your hygiene appointment and if required, your hygienist will refer you to one of our dentists.
- A full dental examination
- Tooth filling treatment
- Root filling treatment
- Treatment of broken teeth
- Teeth removal
Should you require any of these or any radiographs / x-rays your hygienist will refer you to one of our dentists for advice.
What do I need to bring to my dentist appointment?
These medications should always be brought to all dental appointments in case you need them:
- Inhalers
- Epipens
- Heart medications
If you have a removable appliance or a retainer please also bring this to all dental appointments.
What is the safety procedure during my examination?
- Your dental surgery will have been prepared to provide a safe environment for you.
- We will ask you to place your personal belongings in a plastic box.
- We use air purifying units in our surgeries which add a bit of background noise to the room, and your dentist and nurse will be speaking through their masks so please let us know if you are unable to hear us clearly.
- If you are wearing a mask, we will ask you to remove it at the beginning of your appointment.
- After your appointment please go to reception to settle your fee and book any further appointments.
How long is a dental check-up?
Your appointment will last for 30 minutes and will enable you to share your dental concerns and aspirations with us so that we can offer you treatment options to meet your individual dental requirements. Treatment will not commence at your first appointment unless you require urgent care.
What will my dentist do during my dental examination?
- Examine your teeth, gums and mouth and perform a mouth cancer check.
- Discuss any dental problems you may have, or if you have been referred for particular treatment, discuss this with you.
- Discuss general health and dietary issues that can affect your teeth and gums such as alcohol consumption or smoking.
- Discuss your teeth cleaning habits, such as brushing technique, and recommend any improvements such as interdental brushes or flossing as required.
- Take dental scans and xrays if necessary.
- Explain any further treatment you may need, such as fillings, root canal treatment or hygienist appointments.
- Answer any questions you may have regarding your treatment and what options are available.
- If you require no other treatment, your dentist will let you know when you should come for your next routine check up.
- At the end of your examination you will be offered mouthwash and asked to put your facemask back on before leaving the surgery and to wear it until you have left the building.
- We will ask you to go to reception to pay using your debit or credit card.
Your actual examination will be more about getting to know you and listening to your dental concerns unless you require urgent treatment.
What to do after my appointment?
We will contact you shortly after your appointment to arrange your next visit and will email or post treatment plans to you with detailed information about time scales and fees.
What happens if I am referred to Devonshire House for a scan?
A CBCT Scan is a specialised X-ray test which produces clear 3D pictures of the inside of your body, in this case your mouth. An OPG is a conventional panoramic or wide view X-ray of the lower face, which displays all the teeth of the upper and lower jaw on a single image. These images can be used for planning the position of dental implants or for periodontal (gum disease) or endodontic (root canal) assessment. Our Radiographer Natasha Yeung, will use our dental X-ray system to take your scan or X-ray and send it to your Dentist following your appointment.
On the day, you will meet Natasha or one of our other qualified Dental Radiographers, who will escort you to the scanning room and explain the process to you. The scan itself takes only a few seconds and your whole visit to us is likely to be less than half an hour.
What happens if I am referred by my own dentist to Devonshire House for specialist treatment?
On receipt of a referral from your Dentist, you can be assured that we will:
- Contact you without delay to arrange an appointment at your earliest convenience.
- Discuss all treatment options with you.
- Provide you with comprehensive treatment plans and estimates for each suggested treatment option; keeping your Dentist informed every step of the way.
- Notify your Dentist of any changes or additions to your suggested treatment plan.
- Carry out only the specialist treatment for which you have been referred.
We welcome the involvement of your Dentist in your Specialist care at Devonshire House and invite them to observe your treatment or to be involved in restorative aspects of implant procedures.
Following your specialist treatment with us, we will return you back to the care of your local Dentist to resume your routine dental care regime. In the case of dental implants, we may ask you to return to Devonshire House for a routine after care appointment a year later.
Keeping You Safe During Your Visit
The whole team at Devonshire House continues to work hard to ensure that your visit to the dental practice will be a pleasant, effective, and most importantly a safe experience. We continue to carefully manage the risk of virus particle contamination in all areas of the building and surgeries.
If you are unwell for any reason it is better to not come to the Dental Practice. If you suspect you have symptoms of COVID-19 please reschedule your appointment.
Before Your First Appointment
Our reception team will contact you to complete as much of the necessary administration as possible before your visit and you will be asked to complete a medical health form prior to your appointment.
Your confirmation will detail the practice location, date and time of your appointment and name of the clinician who will be treating you.
We Encourage You To
01
Clean your teeth at home before attending your appointment
02
Complete any paperwork at home and have it ready to hand to our Receptionist on arrival
03
Please bring to all appointments any medications such as inhalers, epipens and heart medications together with any removable appliances
04
Please come with adequate clothing for a chilly environment even on a warm day
On Arrival At Devonshire House
Main practice at Queen Edith’s Way
- On arrival please speak with one of our patient advisors in reception to check in.
- Please make yourself comfortable in our sitting room prior to your appointment. If you would prefer to wait in your car, please ensure you have checked in at reception first to let us know that you have arrived.
- You are not required to wear a mask, but masks will be available if you wish to do so.
- Many of us looking after you may still choose to wear a mask.
Copley practice
- Please park in the Devonshire House patient parking bays opposite the practice. On arrival, please check in with our patient advisor at reception.
- You are not required to wear a mask, but masks will be available if you wish to do so.
- Many of us looking after you may still choose to wear a mask.
Testimonials
My first appointment was everything I expected it to be. Staff friendly and professional, everything was explained, no surprises. I felt I was in a safe environment, didn’t feel rushed or judged. Happy to return in the future. Would definitely recommend.
First Time Patient
3 months ago
I have not had any actual treatment yet but my initial check up appointment was incredibly thorough and all the staff I met very welcoming and professional.
First Time Patient
3 months ago
The best dentist around, not only suggest the best treatment but don’t recommend procedures for the sake of it.
First Time Patient
3 months ago
Easy to find with great parking. The team were very welcoming to me as a new patient and my dental surgeon was thorough, calming and informative. Thanks to all. Absolutely fantastic staff – all of them. The dentist was amazingly understanding and reassuring. It made the whole visit so much easier.
First Time Patient
3 months ago
This was my first appointment at Devonshire House and I was very favourably impressed. The welcome was friendly, while at the same time taking appropriate precautions in the context of Covid. The dentist herself was highly professional and an excellent communicator; she took the trouble to explain fully the nature of the dental problem and the possible treatments.
First Time Patient
3 months ago
As a new patient, all of the staff were very welcoming and professional. My appointment started pretty much exactly on time. The dentist I saw, Deepesh Patel, did a great job of doing the examination and explaining the X-rays, procedures etc. I will continue to come here in the future.
First Time Patient
3 months ago
Words fail me. I’m so grateful for the wonderful care and treatment I received at my first appointment yesterday. The compassion, professionalism and attitudes were heartwarming to say the least. Thank you so much.
First Time Patient
3 months ago
Many thanks to the whole team, from my initial first meeting at reception to the end of my first day’s experience at Devonshire House, every detail was meet with full professionalism.Can not thank you all enough. Looking forward to my next visit.
First Time Patient
3 months ago
Welcoming, friendly, courteous and professional. Examination and x ray of problem tooth followed by clear detailed explanations of the image , the possible causes of pain and the possible treatments required in future. very helpful advice. No hesitation to return if necessary.
First Time Patient
3 months ago
My safety was made paramount with all the necessary protective measures in the light of covid and everything was explained fully by my dentist before and during the appointment.
Safety Testimony
3 months ago
I found the whole experience very efficient and helpful from Covid precautions to the appointment, reports, and general conduct of everyone involved. Congratulations.
Safety Testimony
3 months ago
Excellent virus protection arrangements. Professional dental treatment. 5*
Safety Testimony
3 months ago
Excellent service and all the precautions regarding the coronavirus circumstances were very thoughtfully and thoroughly undertaken.
Safety Testimony
3 months ago
Extremely well organised and detailed Covid response, I was nervous as this was my first outing since March, but was very impressed by the lengths Devonshire House went to minimise risks.
Safety Testimony
3 months ago
We have just had our first dental checkups since the Covid pandemic hit and were favourably impressed by all the new procedures and equipment Devonshire House have put in place for staff and patient safety. Despite all the new equipment and safety protocols, it all felt under control and relaxed rather than anxious. Our checkups were done very quickly and efficiently and with Devonshire House’s customary friendliness. We have full confidence that they’ve nailed the “new normal” Covid procedures. They’ve been named the best dental practice in national surveys, and they continue to achieve the highest standards. A hugely impressive investment in safety yet without feeling in any way ‘rule-bound’.
Safety Testimony
3 months ago
Everything went smoothly at my first appointment – thank you. Easy to book, easy to reach the place, plenty of parking, very good reception and excellent service from my dentist. Came up with a very good solution for a long lasting problem I have, we are still working through it with clear steps. Really good temporary work on my tooth until it’s ready to get the permanent one. Hope the next visits will go as well as the first. Good communication of the cost of the visit as well which is always good. Thank you for the service so far. Keep up the excellent work you’re doing.
First Time Patient
3 months ago
Very impressed with my visit to Devonshire House after 2 recommendations from friends. The whole process gave me confidence that I was in good hands.
First Time Patient
3 months ago
My first visit to the Devonshire House Dental Practice, although my wife have been using them for some time. A warm welcome from their reception staff who carry out a simple but effective Covid-19 check. My dentist was Deepesh Patel and was bang on time to collect me from the waiting room for my appointment. Deepesh ran through what he was to undertake during my visit and was ably assisted by one of his nursing team. The facilities are first class and is their professionalism throughout my visit was superb.
First Time Patient
3 months ago
Met with a welcoming smile as soon as I stepped into the reception area. As a new patient, I found Mr Girgis’s pleasant and unhurried manner, most reassuring. I feel confident of his expertise and that he will soon be able to offer a solution to my dental problems.
First Time Patient
3 months ago
Just needed a scan prior to implant placement but so impressed by overall service. Looking forward to the next stage.
Referred Scan Patient
3 months ago
I was referred to the practice for a scan. The staff were friendly, welcoming and very professional. The radiographer who carried out the scan, was calm, reassuring and achieved the perfect balance between chattiness and efficiency.
Referred Scan Patient
3 months ago
Thoroughly pleased with my local dentist referred visit to Devonshire House. The entire team were efficient, friendly and helpful. I felt as if I were in safe hands throughout and despite having three injections, remedial root canal work and a 90 minute appointment, the whole experience was pain free.
Referred Treatment Patient
3 months ago
I made my first visit to Devonshire House after a referral by my usual dentist for possible root canal treatment. I’ve not received any treatment yet, but the first exploratory session was very friendly, very professionally done, and with an emphasis on explaining what my options were and what the consequences of each might be. This was very reassuring and I’m much now less worried about what happens next.
Referred Treatment Patient
3 months ago
