FAQs

If you have a specific question or require further information, check out our frequently asked questions below which are based on answers to common questions from our patients and referring dentists.

Which dental treatments do you provide?

At Devonshire House we provide private general dental care for all of the family as well as a full range of specialist treatment

  • Implants
  • Smile in a Day Implants
  • Braces
  • Gum disease treatment
  • Root canal treatment
  • Crowns and Bridges
  • Veneers and Lumineers
  • Dentures
  • Tooth Whitening
  • Tooth Stain Removal
  • Extractions
  • Fillings
  • Sports Mouthguards
  • Anti-Snoring guards
  • Facial Aesthetics
Do you accept NHS patients?

Devonshire House is a purely private practice and welcomes new private patients. Interest free finance is available for more complex treatments to help split the cost of treatment into easy monthly payments.

Do you offer finance options?

Yes, interest free finance options are available for more complex treatments. If you are looking to split your treatment cost into easy monthly payments we can help.

Is there parking available at Devonshire House?

Yes, we have plenty of free and accessible parking in our patient car park at both of our practices. Our main practice at Queen Edith’s Way is located near Addenbrooke’s hospital and our out-of-town Copley practice is just 3 miles away near Babraham.

Is Devonshire House open at the weekend?

We are open on Saturdays from 8am-5pm. We are closed on Sundays, Bank Holidays and some associated Saturdays.

How do I book an emergency appointment?

To book an emergency same day appointment, please call us on 01223 245266 as we open at 7.45am. We have a limited number of emergency appointments available each day which are allocated to patients on a first-come, first-served basis.

Do you offer sedation?

If you are nervous about visiting the dentist, we offer sedation for children and adults for more complex treatments so you can feel relaxed throughout your visit.

What do I need to bring to my dentist or hygienist appointment?

These medications should always be brought to all dental appointments in case you need them:

  • Inhalers
  • Epipens
  • Heart medications

If you have a removable appliance or a retainer please also bring this to all dental appointments.

I have a cold sore can I still attend my appointment?

If you have had a cold sore for less than 2 weeks, unless you have a dental emergency, we politely ask you to rearrange your dentist of hygiene appointment with our reception team until after this contagious period has passed.

I have recently received treatment for a medical condition, can I still attend my dentist or hygiene appointment?

In line with guidance from the British Society of Dental Hygiene and Therapy  we ask that you make our reception team aware if you have had any of the following as it may impact your dental treatment.

  • Joint Replacement
  • Heart attack
  • Stent fitted/valve replacement
  • Pacemaker
  • Cancer treatment
  • Stroke
  • Cataract surgery
  • Taking Warfarin or any blood thinners

Please provide an up to date list of any medications you take.

What happens at my first dentist appointment at Devonshire House?

Unless you need urgent treatment, your first appointment will be for us to get to know each other and for records to be established. The appointment will last for 30 minutes and will enable you to share your dental concerns and aspirations with us so that we can offer you treatment options to meet your individual dental requirements.

What do I need to bring to an appointment at Devonshire House?

These medications should always be brought to all dental appointments in case you need them:

  • Inhalers
  • Epipens
  • Heart medications

If you have a removable appliance or a retainer please also bring this to all dental appointments.

How long will my first hygiene appointment last?

Your first appointment will be for 45 minutes or one hour (adult appointment). The appointment length will be advised by your Hygienist or Dentist according to your specific needs. A child’s first appointment is for 30 minutes. If you have not already completed a medical health form prior to arrival, your hygienist will discuss your medical and dental history with you at the start of your appointment in order to provide you with the best possible care.

You may need further appointments depending on how much work is required. This can only be gauged once the hygienist has seen inside your mouth.

How long is a dental check-up?

Your appointment will last for 30 minutes and will enable you to share your dental concerns and aspirations with us so that we can offer you treatment options to meet your individual dental requirements. Treatment will not commence at your first appointment unless you require urgent care.

What happens if I am referred to Devonshire House for a scan?

Your Dentist may refer you to us for a CBCT Scan or an OPG X-ray.

A CBCT Scan is a specialised X-ray test which produces clear 3D pictures of the inside of your body, in this case your mouth.  An OPG is a conventional panoramic or wide view X-ray of the lower face, which displays all the teeth of the upper and lower jaw on a single image.  These images can be used for planning the position of dental implants or for periodontal (gum disease) or endodontic (root canal) assessment. Our Radiographer Natasha Yeung, will use our dental X-ray system to take your scan or X-ray and send it to your Dentist following your appointment.

On the day, you will meet Natasha or one of our other qualified Dental Radiographers, who will escort you to the scanning room and explain the process to you. The scan itself takes only a few seconds and your whole visit to us is likely to be less than half an hour.

I have a cold sore can I still attend my appointment?

If you have had a cold sore for less than 2 weeks, unless you have a dental emergency, we politely ask you to rearrange your dentist of hygiene appointment with our reception team until after this contagious period has passed.

I have recently received treatment for a medical condition, can I still attend my dentist or hygiene appointment?

In line with guidance from the British Society of Dental Hygiene and Therapy  we ask that you make our reception team aware if you have had any of the following as it may impact your dental treatment.

  • Joint Replacement
  • Heart attack
  • Stent fitted/valve replacement
  • Pacemaker
  • Cancer treatment
  • Stroke
  • Cataract surgery
  • Taking Warfarin or any blood thinners

Please provide an up to date list of any medications you take.

Does Devonshire House welcome referrals for specialist treatment?

We welcome patient referrals for specialist treatment: Prosthodontic, Endodontic, Orthodontic and Periodontic as well as CBCT scans, OPG X-rays and complex hygiene care.

By referring a patient to us for specialist treatment, together we provide your patients with a partnership of dental care.

How do I refer a patient to Devonshire House?

Referrals can be made online, by, email post or by phone. Our Treatment Co-ordinator, provides an opportunity for your patients to have a chat over the phone to get to know us and discuss their dental concerns, before committing to an appointment with a Specialist Dentist.

Do you host CPD events?

Yes, our team of Specialists  in conjunction with industry leading suppliers host treatment planning and lecture evenings.

Treatment planning sessions provide a perfect opportunity for you to meet in a small group and bring cases for discussion with our highly experienced Specialists.

Seminar and lecture evenings are aimed at a larger audience focusing on specific topics from all areas of dentistry. Presented by our Specialists and supported by leading industry suppliers, these events qualify as verifiable CPD.

Do the Specialists at Devonshire House mentor fellow dental colleagues?

Yes, our team of Specialists can support you with mentoring for your individual case requirements. The flexibility of mentoring enables you to progress your learning at your own rate, at a time and pace to suit you without the rigidity of a structured course.

Is Devonshire House Dental Laboratory DAMAS registered?

Yes, our full service DAMAS registered laboratory provides technical support to dentists throughout the UK.

Does Devonshire House make implant retained crowns?

Yes, the technicians at Devonshire House Dental Laboratory are familiar with all major implant systems and are experts in abutment and crown designs. All of our components are genuine parts and come with manufacturers’ warranties.

Does the lab use a digital workflow?

Yes, our custom built state of the art laboratory uses the latest milling machines and 3D printers to digitally produce implant retained crowns and all ceramic crowns. Combined with our 3D printer, we can deliver digitally produced products quicker with more predictable results. We offer a fast milling service to our customers.

What is your turnaround time for lab work?
  • Non-implant work 9 days
  • Implant work 16 days
  • Faster turnaround is available for an additional fee of 10% of the total order plus £25. Please call us to discuss details

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