Keeping your information safe
Policies and procedures
We have a number of important policies that detail how we provide care and our services. Please ask Fiona McGlashan our Data Controller if you would like to see copies of our related policies.
Protecting your information
We aim to provide you with the highest quality of dental care and customer service. To do this we need to keep records about you, your health and the care or services we have provided or plan to provide to you. We know that you value your privacy and the security of personal information held about you.
Information recorded about you may include:
Basic details such as:
Your right to view your clinical records
You have the right to view your clinical records free of charge. Your request must be made in writing to our Data Controller. A copy will be provided within one month.
You have the right to confidentiality. Dental healthcare personnel have a requirement under their professional code of ethics to keep records about you confidential, secure and accurate. All of our staff contracts of employment contain a requirement to keep patient information confidential.